Frequently Asked Questions
Find answers to common questions about Ilmify and how it can help your Islamic institution go digital.
General Question
Ilmify is a digital platform designed for Islamic schools and institutions to manage academics, track spiritual development, and improve communication among admins, teachers, parents, and students.
Ilmify is ideal for Islamic schools, maktabs, madrassas, and related educational institutions. Teachers, parents, and students each have role-based access
Yes, Ilmify is accessible from anywhere in the world via web and mobile apps.
Primarily English, Tamil, Malayalam, Arabic and Urdu, but additional language support may vary by region or update.
Ilmify is built specifically for maktabs, madrassas, and Islamic schools offering Hifz, Nazirah, Tarbiyah, and academic subjects
Yes, an internet connection is required for real-time features, though limited offline access may exist in the mobile app
Ilmify works entirely online to ensure real-time accuracy and seamless syncing across all users and devices. Offline access isn’t available, as core features like attendance, assessments, Salah tracking, and student records depend on live connectivity for data security and consistency..
Institution admins can register via the website. Parents and teachers are added through the institution's admin panel.
Ilmify can be accessed via Android phones, tablets, desktops, and potentially iOS (if supported).
Your data remains secure. Institutions may request data export or deletion according to Ilmify's policy.
Institutions / Admins
Log in using the credentials provided to you.Once you're in the dashboard, go to the Setup section in the navigation bar.After clicking Setup, you’ll see different modules that need to be completed. You can fill in the required details for each module either manually or through bulk upload, depending on what suits you.If you need any help at any stage, just contact us — we’ll guide you through the process without any hassle.
Yes, Ilmify supports multi-branch institutions, each with independent settings and reporting.
Absolutely. You can create custom subjects, grades, and class sections.
Yes, Ilmify prioritizes data security with encryption, role-based access, and GDPR-compliant policies.
From the admin panel, you can assign roles when adding users.
Yes, Ilmify provides bulk upload options for student/staff onboarding via Excel or CSV.
Yes, institutions can define new academic terms and manage year-wise data.
Yes, exam schedules, grading, and report cards are fully supported.
Yes, detailed analytics and downloadable reports are available.
Refer to Ilmify’s cancellation policy or contact support for plan updates.
Teachers
Teachers can view attendance, Salah tracking, assignment status, and performance analytics per student.
Yes, teachers can upload class materials, tasks, and homework.
Log in to the dashboard, select the class, and mark attendance via a daily checklist.
Yes, Ilmify includes custom modules to record Hifz/Nazirah progress and revision tracking.
Yes, performance graphs and term reports are visible to teachers based on their assigned class.
Marks can be uploaded manually or via bulk sheets under the exam module.
Yes, messaging features are built-in to allow teacher-parent communication.
Yes, Salah tracking is a dedicated feature for Tarbiyah progress.
Admins configure timetables, but teachers can view and request changes.
Parents
They receive login credentials from the institution and use the Ilmify mobile app or web portal.
All children are linked to the same parent account for easy switching.
Yes, about attendance, tasks, marks, and announcements.
The app dashboard shows daily, weekly, and monthly attendance summaries.
Yes, task status and teacher feedback are available per child.
Results are shared through the app once published by the teacher.
Yes, this is a major feature of Ilmify for Islamic upbringing.
All logins are role-protected, and data is encrypted end-to-end.
Yes, reminders for homework, Salah, and exams can be seen in the app.
They use the same Ilmify app with a parent login.
Technical & Support
Yes, it is available as a mobile app and works well on tablets and mobile browsers.
Only the mobile app for phones; web access is available without software installation.
Enable them through your mobile device settings after logging in.
Admin dashboards include onboarding, and support teams guide institutions through setup.
Support is available via Call ,WhatsApp and email from the Ilmify contact section.
Yes, video walkthroughs and step-by-step documentation are provided during onboarding.
Full details are on the Refund & Cancellation Policy.
Ilmify uses encrypted storage, role-based access, and secure cloud services.
Currently, it’s a self-contained ecosystem, but API-based integrations may be available on request.
Pricing & Billing
No, Ilmify isn’t completely free.
A 3-month free trial is available to explore all features before subscribing. After that, you can continue with flexible installment payment options based on your plan.
Ilmify offers flexible subscription-based plans designed to meet different institution sizes and needs:
Plan Alif – ₹590 / Institute / Month
Up to 200 Students
Plan Ba (Popular) – ₹1,180 / Institute / Month
Up to 500 Students
Both plans are subscription-based, and you can choose the one that best fits your institution’s requirements.
Yes, each plan has a student capacity limit.
Plan Alif supports up to 200 students.
Plan Ba supports up to 500 students.
Choose the plan that best fits the size of your institution.
Yes, you can upgrade or downgrade based on need.
Payments can be made online via the dashboard with flexible term options.
Yes, yearly plans typically include discounts.
Access may be restricted until payment is resolved; contact support immediately.
Refer to the refund policy for details.
Usually included, but exact terms are shown at checkout.
Log into your admin panel or contact Ilmify support to modify your subscription.
Didn't find your question?
Feel free to reach out via our Contact Page or email us at support@ilmify.app — we're here to help.


